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How to build trust and reliability with data observability

How to build trust and reliability with data observability

November 7, 2025
November 7, 2025
How to build trust and reliability with data observability
Discover what data observability is and explore its core pillars, best practices, and use cases to ensure reliable, trustworthy, and healthy data.

When data breaks, it’s often too late to act on. A broken dashboard or faulty report surfaces the issue — but only after decisions are made and trust is lost. 

As data moves through source systems, extraction tools, pipelines, and analytics platforms, each step introduces potential points of failure. Data observability helps teams detect and resolve these issues before they spread downstream.

What is data observability?

Data observability gives you real-time visibility into the health and reliability of your data, from the moment it enters your systems to the reports you rely on. It helps you spot issues like outdated entries, missing values, or broken dashboards early so you can trust the data you use to make business decisions.

Core pillars of data observability

The five main data observability pillars each provide a system for assessing data health and detecting potential issues.

  1. Freshness

Freshness measures how recently your data was updated. Observability detects when data becomes stale, alerting teams before they start making decisions based on outdated information.

  1. Quality

Data quality refers to the accuracy, usability, and completeness of data. When quality drops, alerting your teams via observability monitoring gives them the chance to query the root cause and fix it before it creates issues.

  1. Volume

Volume measures the total amount of data that your pipelines deliver into your business. Sudden changes in the volume of data will be flagged by observability systems, letting teams address pipeline issues quickly. 

  1. Schema

Schemas define how your business structures and stores data. Changes to your schema impact how systems process and store information, and those changes can break dashboards and downstream pipelines. Observability tools monitor for schema updates to maintain integrity across the data lifecycle.

  1. Lineage

Lineage traces how data moves and transforms throughout its lifecycle, giving teams visibility into where information comes from, how it changes, and how it flows. By monitoring lineage with observability tools, teams can identify where data issues originated and understand which downstream components may be affected.

Benefits of data observability

A strong data observability architecture improves the health of your information, making sure that any downstream processes have high-quality, consistent, and reliable input sources.

Here are a few benefits of data observability.

Higher data quality

With observability systems in place, you can better detect low-quality data and uncover the reason it entered your pipeline. Pinpointing poor data and its sources as early as possible prevents it from impacting your decision-making tools downstream.

Faster troubleshooting

With greater visibility into the data lifecycle, teams can quickly pinpoint the root cause of any issues. Real-time monitoring makes problems easier to resolve, preventing downtime and the costs associated with using incorrect values.

Improved collaboration

By clarifying which segment of a data pipeline is responsible for an issue, observability promotes transparency and accountability. When a failure arises, this transparency allows stakeholders, data engineers, and analysts to coordinate faster to resolve incidents quickly.

Increased efficiency

Mapping data flows across an organization allows teams to identify bottlenecks and the main causes of performance issues. Companies can get more value from the data they collect by fixing these problems and implementing automated observability tools that monitor and maintain data health. 

Improved compliance

Data observability improves transparency and auditability across your data systems, making it easier to demonstrate how information is moved, transformed, stored, and used. That visibility in turn makes it easier to meet governance and compliance standards.

Enhanced customer experience

When data is reliable and consistent, any of the decision-making processes using that information are more precise. High-quality data allows teams to better identify what customers want, personalize experiences for them, and respond to their needs.

Differences between data observability, monitoring, and testing

Observability, monitoring, and testing are sometimes used interchangeably in the context of data. But they have some key differences.

Data observability vs. data monitoring

Data monitoring is the process of collecting data and monitoring its health via different metrics. It alerts teams when there’s a sudden change in data quality or volume, but it doesn’t point to the root cause of these changes.
Data observability takes a wider approach, monitoring data while also providing insight into why it may behave in specific ways. After a monitoring system alerts the team that there's an issue, observability identifies the cause of the problem.

Data observability vs. data testing

Testing focuses on validating data integrity by using predefined rules and system checks, like ensuring there are no null values in key fields or verifying a dataset’s format. Observability goes a step further by continuously monitoring data and providing additional context about why these anomalies happen.

Data observability vs. data quality

Quality refers to a fixed set of dimensions that measure whether or not a data set is good enough for a business. These metrics include completeness, accuracy, consistency, timeliness, and reliability.

Data observability extends to cover other contextual elements like changes in volume, lineage issues, and schema drift — all of which offer insight into why data quality changes. 

How teams apply data observability

Any process that uses or derives value from data is directly strengthened by observability systems. By continually tracking data health, your team will be better equipped to spot issues, optimize data-driven performance, and improve data workflows. 

Below are a few practical examples of how organizations can apply data observability in the real world.

Detect and resolve data incidents

When a data pipeline fails, it can deliver inaccurate information that leads to poor decision-making. Data observability detects and resolves issues early, making sure teams never act on bad data.

Prevent data downtime and trust erosion

Data downtime and inconsistencies reduce dashboard accuracy and erode trust in analytics. Observability helps teams detect failures, locate their root causes, and resolve them before they impact downstream analytics systems.

Monitor AI training data for quality

Machine learning models degrade when they’re fed low-quality or inconsistent training data. Observability picks up on declines in data health, alerting engineers and ensuring pipelines only deliver reliable training data.

Optimize query usage and reduce costs

Inefficient queries and unused data sets drive up cloud costs. Data observability helps identify resource-heavy workloads and idle data, allowing teams to optimize storage and reduce unnecessary spend.

Support self-service analytics and data product trust

Self-service analytics only empower users when they’re fast and dependable. Data observability fixes pipeline and data quality issues, ensuring downstream users only receive high-quality analytics in their dashboards. 

Best practices for building data observability

Effective data observability requires a strategic approach. Use these best practices to create a powerful, holistic data observability framework in your organization: 

  • Start small: Pilot data observability with important infrastructure or datasets to prove its value so you can get stakeholder buy-in.
  • Automate instrumentation: Reduce engineers’ workloads by automating the collection of key data observability metrics, including schema changes, freshness, and volume.
  • Implement signal filtering and alert suppression rules: Create alert prioritization so data engineers get notified about severe events that might impact business continuity.
  • Monitor observability health itself: Track the health of your observability tools to make sure they’re functioning properly and delivering the insights you want.

How Fivetran supports observability in your data stack

Effective data observability starts with reliable data integration. Fivetran delivers fully managed ELT pipelines that automatically adapt to schema changes, monitor sync health, and ensure data arrives fresh and complete — no manual or engineering effort required. With more than 700 battle-tested connectors and built-in support for dbt transformations, Fivetran makes your data stack observable from day one.

By automating data integration and powering use cases like database migration, Fivetran reduces the operational overhead of observability. Clean, consistent, and timely data enables teams to detect issues faster and maintain trust in analytics so you can focus on driving business outcomes — not fixing broken pipelines.

Get started for free or book a live demo to see how Fivetran fits into your observability strategy. 

FAQs

What are some data observability tools and systems?

Data observability tools monitor the health and reliability of your data by detecting anomalies, tracking schema changes, and alerting you to issues like stale or incomplete data. They combine techniques like lineage analysis, volume tracking, and automated alerting to help teams find and fix problems before they impact dashboards or decision-making.

What is data pipeline observability?

Data pipeline observability is the process of tracking how data flows, from extraction to loading to transformation. It tracks data freshness, sync status, volume changes, and schema updates across pipelines, so you can detect failures, locate root causes, and maintain trust in downstream systems.

How does data observability relate to AI/ML workflows? 

Observability makes sure the training data feeding your AI and ML models is complete, consistent, and up to date. By catching problems like anomalies, schema drift, or missing values early, observability helps prevent model degradation and maintains the accuracy and performance of your predictive systems.

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