Only pay for what you use

We offer a risk-free trial experience where you can test connectors and platform features at no cost for up to 14 days. After you've become a customer, every new connector in your account includes 14 days of free use.

If you need more time to evaluate or to simply pause the account and timer on your trial during your evaluation, please reach out to your designated product specialist or reach out to us here and we will be able to help you. You can also add a credit card to keep your data flowing while you figure out a full annual contract.

Fivetran offers monthly and annual subscriptions either paid via invoice or through credit card. If you need greater flexibility, choose our monthly, PAYG option. If you’d like to benefit from lower rates, our team will partner with you on an annual subscription. You can also use the AWS, GCP and Azure marketplaces to purchase Fivetran.

You can input your credit card details in the billing tab of your Manage Account section if you are an account owner.

No, you can block schemas or tables from syncing if they don’t contain valuable information. Our pricing model is flexible, so you can add or remove tables or connectors at any time. Learn more.

You have an unlimited number of free customer-triggered re-syncs per connector for each month. This includes table- and connector-level re-syncs. Also, resyncs that Fivetran triggers in your dashboard or while fixing incidents are also free - we only do this when it’s absolutely necessary. We also don’t charge for automatic re-syncs triggered by most database connectors. View this list and exceptions here.

Starter is recommended for small to midsize companies with non-database sources and no need sync frequencies faster than 1-hour. Standard Select is designed for one-person teams with low data volumes. Standard is appropriate for organizations with a database source that need 15-minute sync frequencies for more real-time monitoring dashboards. Enterprise is recommended for organizations that have stringent internal security requirements or need near real-time syncs and more timely support. Business Critical is designed for global enterprise teams who need real-time data intelligence and require the highest level of data protection and compliance.

Database connectors include connectors from database sources, with the exception of our enterprise database connectors. Enterprise database connectors include our Oracle database connectors and High-Volume Agent (HVA) connectors. See the full list of our enterprise database connectors here.

Plans can always be upgraded. If you're on a credit card subscription, you can do this directly in your billing page. Otherwise, please contact your customer success manager.

Yes! At Fivetran we believe nonprofits should have access to the best tools available. Contact us to learn more about our special rates for non-profits.

All information on our uptime and data delivery SLAs can be found here.

The consumption table can always be found here.

Fivetran runs data connectors on servers in the United States (US), Canada, European Union (EU), United Kingdom (UK), Australia, India and Singapore. You can select your preferred data processing location when configuring your target destination. All connectors configured in a destination run in that destination's designated location. Customers on Fivetran's Enterprise and Business Critical plans have the added ability to select a cloud provider (AWS or GCP). And, our Business Critical customers have the ability to also select a specific cloud region (ie. us-east-1) to meet stricter data residency requirements.

Head on over to our product FAQ page, documentation, or get in touch with a product specialist.